Privacy Policy
Protection of your personal data
1. PERSONAL DATA
The Company, as a data controller, implements the processing of personal data for the purpose of managing customer relationships and/or with persons wishing to create an account on the site or request information. The User is informed and accepts that their data will be processed for the aforementioned purpose.
Data Controller
The data controller for User Data is Medcretech SARL with a capital of 100,000DT, whose registered office is at ZI Sidi Daoud La Marsa Tunis 2046.
Nature of Personal Data Collected
- •First and last name
- •Postal address
- •Professional email address
- •Phone numbers
- •IP address of the terminal used
- •Information relating to navigation and interactions with the Services and/or the Website
- •Unique identifier and password
Data Collection
- •During navigation on the Website
- •Via the contact form on the Website
- •Via the online assistance form on the Website
- •Via the registration form on the website
Legal Basis for Processing
As part of the acceptance of the Terms and Conditions, and in application of the General Data Protection Regulation, the User is informed that the different processing of their Data is necessary for the execution and provision of the Services offered by the Company, as well as for the legitimate interests pursued by the Company.
Purpose of Processing
- •Provide website services
- •Respond to requests
- •Send email alerts
- •Send information and announcements
- •Process forms
- •Send newsletters
- •Analyze user behavior
- •Conduct satisfaction surveys
- •Establish statistics
- •Transmit requests to partners (agencies, banks, insurance companies, etc.)
Data Retention Period
Data is retained throughout the commercial relationship and up to 3 years after the last contact. It may be retained for an additional 2 years for evidence purposes.
2. USER RIGHTS
The User has the right to access, correct, delete, port and limit processing. They also have the right to object and post-mortem directives. These rights can be exercised at the address: contact@fi-dari.tn
3. DATA SECURITY AND ARCHIVING
The Company processes data with the utmost confidentiality and implements appropriate security measures (firewalls, access controls, etc.). The User undertakes to report any security breach within a maximum of 48 hours. Data is archived electronically and deleted after account termination.
4. DISPUTE RESOLUTION
In case of dispute, the user can contact the company to find a solution in compliance with applicable regulations.